Module 9: Chapter Culture & Continuous Growth
Establishing a healthy chapter culture is not about making everyone the same, but identifying shared common goals and values, and respecting and understanding differences. Parts of your chapter culture and the expectation of your members may shift with time.
Culture is a huge part of any successful organization. Establishing a culture that reflects your organization's values is essential to help you and your membership achieve your goals. A good culture will create a sense of shared identity, and build a community feeling.
Tips to Create a Strong Culture:
1. Set membership expectations
What do you expect of your members?
What should members expect of each other?
How should members treat each other?
2. Have clear communication
Clear communication between leadership and the general membership
Clear communication between member to member
3. Tear down silos
Avoid creating membership silos (cliques)
4. Create trust
Establish trust between organization leaders and members
Establish a way for members to share concerns or other thoughts without being judged
5. Identify core values
Identify shared values for your membership
Why did people join your organization in the first place?
What are you wanting to achieve?
Note: Not all values are shared values and that's alright
6. Establish strong recruitment and new member programs
Finding the right individuals for your organization and onboarding them successfully is key to your organization's culture and overall success